Refund policy

30-day money-back guarantee

If you are not happy with your Table Ready Cards order, contact us within 30 days after delivery. You may request a refund of the purchase price of the affected items or choose a replacement. This guarantee covers both premade and custom-printed cards; custom orders are not excluded simply because they were personalized.

How to request help

Email info@tablereadycards.com or use our contact form with your order number and a description of the issue. Photos help us resolve damaged, incorrect or misprinted cards. We normally reply within 1 to 2 business days.

Returns and costs

Contact us before sending anything back so we can provide the correct return address and instructions. If we need the cards returned, we will provide a prepaid U.S. return label. There is no restocking fee. Send the cards within 14 days after receiving the return instructions, using packaging that protects them in transit.

Refunds

For returns under our 30-day guarantee, we issue refunds to the original payment method within 10 business days after receiving the return, or after confirming that no return is needed. Refunds required by applicable shipping-delay rules are issued within the legally required timeframe, generally seven working days. Your bank may take additional time to post the refund. We refund the price paid for the returned items. If the entire order is returned under this guarantee, we also refund the original standard shipping charge; optional expedited-shipping upgrades are not refundable unless we made an error. Contact us if an approved refund has not appeared after 15 business days.

Cancellations and changes

Contact us as soon as possible. We can cancel and refund an order before it ships or is submitted for printing. Once printing begins, changes or cancellation for a change of mind may no longer be possible. This does not limit your cancellation or refund rights if we cannot meet the promised shipping timeframe or if applicable law provides otherwise. The 30-day guarantee still applies after delivery.

Nothing in this policy limits any rights you have under applicable consumer law.